*1. PRIVACY POLICY - INNERCIRCLE WELLNESS *
*Last Updated: August 9, 2026*
At *INNERCIRCLE WELLNESS *, your privacy matters to us.
*1. INFORMATION WE COLLECT*
We collect info you give us when you order or contact us:
- *Personal Info*: Name, email, phone, shipping address, billing address
- *Payment Info*: Processed securely by Shopify/PayPal. We do not store your card details.
- *Website Data*: IP address, browser, pages visited via cookies to improve your experience
*2. HOW WE USE YOUR INFORMATION*
1. To process and ship your orders
2. To send order updates and customer support
3. To improve our website, products, and marketing
4. To comply with legal obligations
*3. SHARING YOUR INFORMATION*
We do NOT sell your data. We only share with:
- *Shipping carriers*: USPS, FedEx, UPS to deliver your order
- *Payment processors*: Shopify, PayPal, Stripe
- *Marketing tools*: Email service only if you opt-in
*4. COOKIES*
We use cookies to remember your cart and improve site speed. You can disable cookies in your browser settings.
*5. DATA SECURITY*
We use SSL encryption to protect your data. However, no internet transmission is 100% secure.
*6. YOUR RIGHTS*
You can request to view, update, or delete your personal data anytime. Email: `[Grandwealth.gw81@gmail.com]`
*7. CHILDREN*
Our site is not intended for children under 18.
*8. CONTACT US*
Questions? Email: `[J.Hall@innercirclewellnesses.com]
---
*2. SHIPPING & RETURN POLICY - INNERCIRCLE WELLNESS *
We want you to love your Inner Circle results. Here’s how shipping + returns work:
*SHIPPING POLICY*
*Processing Time*: Orders ship in 1-3 business days
*Delivery Time*: 3-7 business days in the US via USPS, FedEx, UPS
*Shipping Cost*: Calculated at checkout. Free shipping on orders over $300
*Tracking*: You’ll get a tracking email once your order ships
*International*: Currently shipping US only. More countries coming soon
*Lost/Damaged Packages*: Contact us within 7 days of expected delivery. We’ll help with the carrier claim.
*RETURN & REFUND POLICY*
Because our devices are personal wellness products, we have a strict policy to keep everyone safe.
*1. UNOPENED RETURNS - 14 Days*
You can return unopened items in original packaging for a full refund minus shipping.
`Steps`: Email `[Grandwealth.gw81@gmail.com]` for RMA number first.
*2. DEFECTIVE ITEMS - 30 Day Warranty*
If your machine arrives damaged or stops working:
Send us photos/video within 30 days. We will repair, replace, or refund.
Shipping for defects is covered by us.
*3. NO RETURNS ON OPENED/USED ITEMS*
For hygiene reasons, we cannot accept returns on opened machines, used accessories, or opened consumables unless defective.
*4. REFUND TIMELINE*
Refunds are processed in 5-7 business days after we receive the return. It may take 3-5 more days to show on your bank statement.
*5. EXCHANGES*
We don’t do direct exchanges. Please return for refund and place a new order.
*CANCELLATIONS*
Orders can be cancelled within 24 hours of placing. After that, it’s already in processing.
*Questions?*
Email: `[Grandwealth.gw81@gmail.com]`
Phone: 2142368243
| Mon-Fri 9am-6pm CST
