*1. PRIVACY POLICY - INNERCIRCLE WELLNESS *

*Last Updated: August 9, 2026*

At *INNERCIRCLE WELLNESS *, your privacy matters to us.

*1. INFORMATION WE COLLECT*

We collect info you give us when you order or contact us:

- *Personal Info*: Name, email, phone, shipping address, billing address

- *Payment Info*: Processed securely by Shopify/PayPal. We do not store your card details.

- *Website Data*: IP address, browser, pages visited via cookies to improve your experience

*2. HOW WE USE YOUR INFORMATION*

1. To process and ship your orders

2. To send order updates and customer support

3. To improve our website, products, and marketing

4. To comply with legal obligations

*3. SHARING YOUR INFORMATION*

We do NOT sell your data. We only share with:

- *Shipping carriers*: USPS, FedEx, UPS to deliver your order

- *Payment processors*: Shopify, PayPal, Stripe

- *Marketing tools*: Email service only if you opt-in

*4. COOKIES*

We use cookies to remember your cart and improve site speed. You can disable cookies in your browser settings.

*5. DATA SECURITY*

We use SSL encryption to protect your data. However, no internet transmission is 100% secure.

*6. YOUR RIGHTS*

You can request to view, update, or delete your personal data anytime. Email: `[Grandwealth.gw81@gmail.com]`

*7. CHILDREN*

Our site is not intended for children under 18.

*8. CONTACT US*

Questions? Email: `[J.Hall@innercirclewellnesses.com]

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*2. SHIPPING & RETURN POLICY - INNERCIRCLE WELLNESS *

We want you to love your Inner Circle results. Here’s how shipping + returns work:

*SHIPPING POLICY*

*Processing Time*: Orders ship in 1-3 business days

*Delivery Time*: 3-7 business days in the US via USPS, FedEx, UPS

*Shipping Cost*: Calculated at checkout. Free shipping on orders over $300

*Tracking*: You’ll get a tracking email once your order ships

*International*: Currently shipping US only. More countries coming soon

*Lost/Damaged Packages*: Contact us within 7 days of expected delivery. We’ll help with the carrier claim.

*RETURN & REFUND POLICY*

Because our devices are personal wellness products, we have a strict policy to keep everyone safe.

*1. UNOPENED RETURNS - 14 Days*

You can return unopened items in original packaging for a full refund minus shipping.

`Steps`: Email `[Grandwealth.gw81@gmail.com]` for RMA number first.

*2. DEFECTIVE ITEMS - 30 Day Warranty*

If your machine arrives damaged or stops working:

Send us photos/video within 30 days. We will repair, replace, or refund.

Shipping for defects is covered by us.

*3. NO RETURNS ON OPENED/USED ITEMS*

For hygiene reasons, we cannot accept returns on opened machines, used accessories, or opened consumables unless defective.

*4. REFUND TIMELINE*

Refunds are processed in 5-7 business days after we receive the return. It may take 3-5 more days to show on your bank statement.

*5. EXCHANGES*

We don’t do direct exchanges. Please return for refund and place a new order.

*CANCELLATIONS*

Orders can be cancelled within 24 hours of placing. After that, it’s already in processing.

*Questions?*

Email: `[Grandwealth.gw81@gmail.com]`

Phone: 2142368243

| Mon-Fri 9am-6pm CST